As courts modernize, one key limitation keeps showing up: many legal matters require people to explain what happened, why it matters, and how events connect. Rigid forms aren’t built for that. Forms work well for simple facts. They work poorly when people need to tell a story, explain cause and effect, or lay out a timeline. Checkboxes and short fields can’t capture that kind of information. The result is friction at the start of a case. People submit filings that are unclear

Over the last decade, courts have made real progress modernizing their systems. Many courts now use online forms, electronic filing, and guided interviews that explains what users have to fill out. But one major problem remains: courts still struggle to turn real-life stories into information they can actually use. Most court technology is built to collect simple answers—checkboxes, short fields, yes-or-no questions. This works when a situation fits neatly into predefined cat